A pipe let go and water is everywhere? We help you kill the water on the phone, then dispatch a crew 24/7 with a 60-minute response target across Tempe and Chandler.
A burst pipe floods a home faster than almost anything else. A pressurized line can push water across a floor in minutes, down through a ceiling, and into wall cavities you cannot see — all while you are still hunting for the shutoff.
First move: stop the water. Find your main shutoff — usually where the line enters the house, near the front hose bib, in a garage wall, or at the meter box by the street — and turn it clockwise until it stops. If the burst is near outlets or a panel, cut power to that area at the breaker first, and stay off any floor with standing water and live electricity. Then get your phone out and photograph the break and the flooding before cleanup starts.
Now call us. Someone answers live, day or night, and will stay on the line to help you locate that valve if you have not found it. Our crews run 24/7 with a 60-minute response target across Tempe, Chandler, Mesa, and Ahwatukee, and they arrive ready to extract and dry — not just to look and leave an estimate.
Every burst pipe cleanup job covers the full scope — one crew from the first pass to the last moisture reading.
Active water emergency right now?
We answer 24/7 — a real person, not a machine.
A burst pipe is two problems at once: the break and the water it left behind. We handle the water side end to end, coordinate the repair, and follow the IICRC S500 standard the whole way.
On the phone we help you kill the water at the main if you have not already, then dispatch a crew immediately with a 60-minute response target. Stopping the flow is the single biggest thing that limits the damage.
We confirm where the pipe failed and, more importantly, trace where the water went. A burst line rarely stays put — it runs along the top plate, down studs, and across the subfloor, so we map the whole wet path with moisture meters and thermal imaging.
We pull standing water with truck-mounted extraction, then open the wall and ceiling cavities where water is trapped. Drilling weep holes and pulling baseboards lets the wet framing and insulation actually dry instead of quietly growing mold.
LGR dehumidifiers and air movers go in, aimed at the framing and cavities the water reached. We monitor moisture readings daily and dry to a verified standard rather than pulling equipment on a guess.
The pipe itself needs a plumber, and we work alongside yours — or help you line one up — so the line is fixed and pressure-tested before we close anything back up. You are not left juggling two trades that never talk to each other.
Once the structure is dry and the pipe is repaired, we put it back — drywall, texture, paint, baseboards, and flooring — so the wall looks like the burst never happened.
A lot of burst-pipe calls in the south-side Valley trace back to the pipe’s age and material. Polybutylene supply lines, installed widely in Chandler, Mesa, and Ahwatukee homes built in the 1980s and 1990s, grow brittle over the decades and fail without warning — often at a fitting, often inside a wall. If your home is from that era, a burst there is less bad luck than borrowed time.
Copper has its own failure mode. Arizona’s hard water, running 16 to 25 grains per gallon, is tough on pipe from the inside, and over years it can eat pinholes that spray a fine mist into a wall cavity. That kind of leak can soak framing for weeks before a stain finally shows on the surface, which is why we chase the full moisture map instead of trusting the visible damage.
On insurance: a sudden, accidental pipe burst is generally a covered loss in Arizona, while a slow leak left unaddressed is often called maintenance and denied. We document the break and the damage from the first minute so the sudden-and-accidental nature of the loss is clear. (That is general information, not a coverage ruling — your policy decides.)
We never quote a scary number over the phone. After a free on-site assessment you get a clear estimate. These are the factors that move the price:
We answer 24/7 and dispatch immediately, with a 60-minute response target across the south-side Valley.
Our yard sits on Auto Drive in 85284 near the I-10 Broadway Curve — not a call center three states away.
IICRC-certified crews following the S500 drying standard, with documentation your adjuster expects.
Extraction, drying, and full repair under one roof — you never juggle multiple contractors.
We document every reading and photo and work directly with your carrier to keep the claim moving.
We monitor moisture daily and prove the structure is dry — the real way to stop mold.
In most Tempe-area homes it is where the water line enters the house — near the front hose bib, in a garage wall, or at the meter box by the street. Turn the valve clockwise until it stops. If you cannot find it, call us and we will talk you through it while a crew heads your way.
We handle everything on the water-damage side — extraction, drying, and restoration — and coordinate closely with a licensed plumber for the actual pipe repair. Many customers have a plumber they trust; if you do not, we will help you get one out fast.
Very possibly. Polybutylene lines from that era get brittle and fail, especially at fittings, and we see it regularly in Chandler, Mesa, and Ahwatukee. We will document this failure, and it is worth having a plumber assess the rest of the system.
It can if the cavity stays wet — mold often begins within 24 to 48 hours in our climate. That is exactly why we open and dry the framing instead of only drying the surface, and why a fast call makes such a difference.
Before a trip, shut off the water at the main and open a faucet to drain the lines, so any failure has far less water to release. It is the simplest way to stop a burst from running for days into an empty house. If one does let go, we answer 24/7 with a 60-minute response target across Tempe and Chandler.
A burst supply line can push hundreds of gallons into a Tempe home before you notice. Here is exactly what to do first — in the order that protects your family, your house, and your claim.
If your Chandler, Mesa, or Ahwatukee home went up in the 1980s or 90s, it may run polybutylene supply pipe — a material known to fail with age. Here’s what to know and watch for.
When you call, a real person answers and a crew is dispatched immediately — with a 60-minute response target across South Tempe, Ahwatukee and Chandler.